PRIVACY POLICY

Last updated: October 11, 2026

Lymphoria operates this online store. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, place an order or contact us. We process personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection laws.

Information we collect
Depending on how you use the store, we may collect your name, email address, billing and shipping address, phone number, order and transaction details, payment confirmation, account information, customer-support messages, device and browser information, IP address, cookies and information about how you use the website. Payment card information is processed by our payment providers and Shopify; Lymphoria does not receive complete card details.

How we use information
We use personal information to process and deliver orders (contract), provide customer service, manage returns and refunds, prevent fraud and secure the store (legitimate interests), comply with legal obligations and, where you have agreed, send marketing communications and show relevant advertising (consent). You can unsubscribe from promotional emails at any time using the link in each email.

Cookies
We and Shopify may use cookies and similar technologies to operate the store, remember preferences, understand website performance and provide relevant advertising where permitted. Non-essential cookies are only used where you have given consent. You can manage cookies through our cookie banner and your browser settings.

How we share information
We may share information with Shopify and service providers that support payments, hosting, analytics, customer service, fulfilment and shipping. We may also disclose information where required by law, to protect legal rights, or as part of a legitimate business transaction. We do not sell personal information.

International transfers
Shopify and other service providers may process information in countries outside the UK or the European Economic Area. Where required, appropriate safeguards, such as adequacy regulations or standard contractual clauses, are used for these transfers.

Retention and security
We keep personal information only for as long as necessary to provide our services, meet legal and accounting obligations, resolve disputes and enforce agreements. We use reasonable technical and organisational safeguards, but no online system can guarantee absolute security.

Your rights
You may have the right to access, correct, delete, restrict or object to the processing of your personal information, to withdraw consent at any time and to request data portability. To exercise a right, contact us by email; we may need to verify your identity first. You also have the right to complain to the Information Commissioner's Office (ICO) in the UK (ico.org.uk) or to your local data protection authority.

Children
This store is not intended for anyone under 18 and we do not knowingly collect personal information from children.

Changes
We may update this Privacy Policy to reflect operational, legal or regulatory changes. The revised version will be published on this website with an updated date.

Contact
Lymphoria
Email: suportelymphoria@gmail.com
Address: PRACETA Luis de Freitas Branco n3, 3A, Paco de Arcos, Portugal